My family and I have been going here for almost 10 years now. The level of service I've received from Dr.Hong and Christina has continually been excellent, I love all the work Dr.Hong has done for me so far and I'm going to continue going here for as long as I can! And the front desk always makes me feel so at home too, they know me by name and it just feels like family there. I'd definitely recommend this place to anyone looking for a caring dentist!
Inquired about a badly needed tooth extraction. Was told it would be no problem and they took my info. Passed up many other places offering me an appointment. When i arrived i was told that they didnt take my insurance and didnt bother to call. Now in pain until monday
I decided against booking my follow up appointment and refuse to go back after many years. Although further and out of my way I will go back to my original dentist in Herndon.
The front desk staff are awesome, always friendly and knowledgeable about my insurance and treatment needs. The doctor is great here, Christina is quick and thorough. Great team here, I would recommend this office to anyone.
I picked one, the hygienist applied it and let me leave. As I head out to book my follow up appointment the front desk mentions that I am being charged for the cancer screening, oral exam, and fluoride I picked. I don't have an issue paying for the services, which I did. However not being told ahead of a time that each one had a cost associated with it, rubbed me the wrong way.
I don't know what happened, the service here use to be great before the name change. Earlier this year I went in for my second free cleaning of the year and was tricked into unnecessary services. I need an oral exam and a cancer screening, I figured I am here why not. I received both without any hesitation, when it was time for my cleaning I was given multiple options on what fluoride I wanted to have applied to my teeth.
Dr Hong and Chae( I'm so sorry if I spelled your name wrong) are the best. I have requested only their services moving forward. They truly are a remarkable team, very competent, and great "chair side" manners. Love those girls!!
Gainesville Smiles Dental Care is a US Dentist based in Gainesville, Virginia. Gainesville Smiles Dental Care is located at 14642 Lee Hwy, Gainesville, VA 20155, USA.
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